The categories Asian American, African American, and white are examples of

a. racial identities.
b. national identities.
c. social classes.
d. religious groups


Answer: a. racial identities.

Communication & Mass Media

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Companies have initiated programs like flextime, family leave, and dependent-care benefits in response to _____ conflict that families face as they try to balance job and home responsibilities

a. burnout b. emotion labor c. work-life d. social

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The closing stage of a conversation often reveals how satisfied those taking part were with the

conversation. Indicate whether the statement is true or false

Communication & Mass Media

A group that feels apathetic about the assigned task is likely to experience groupthink.

Answer the following statement true (T) or false (F)

Communication & Mass Media

Which of the following has been reported as the most effective, often only, solution to bullying in the workplace?

a. using a problem-solving approach b. behaving assertively to the bully c. leaving the organization d. seeking social support

Communication & Mass Media