All of the following are guidelines for improving perception and communication EXCEPT:
A) ?Recognize that all perceptions are partial and subjective.
B) ?Avoid mind-reading.
C) ?Check perceptions with others.
D) ?Focus on inferences rather than facts.
E) ?Guard against self-serving bias.
D
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Something that interferes with a message being communicated is known as ________
a. noise b. feedback c. channel d. decoding
Which of the following responses represents rejection behavior?
a. "While I appreciate your feelings and would feel the same in your shoes, I think there are other ways to address the issue." b. "Your assessment is accurate and I'd like to know more about how you made your analysis." c. "You'll get over this and feel less angry when you give what I've said a little thought." d. All of the above are rejection behaviors.
Effort is a rule that is applied when organizations choose to employ a plan of communication that in the past has helped to reduce the equivocality of information.
Answer the following statement true (T) or false (F)
Jim likes just to sit and listen to the others in his small group. He rarely says anything and contributes very little. Jim is a
A. participant. B. social loafer. C. nonmember consultant. D. participant-observer. E. grouphater.