The use of call center agents that can be located essentially anywhere is referred to as the use of a?
a. Distributed call center
b. Managed call center
c. Virtual call center
d. Passive call center
c. Virtual call center
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Which of the following can negatively influence the rate of diffusion of an innovation?
A) substantial relative advantage B) high compatibility C) high complexity D) divisibility E) high level of communicability
Demographic changes can create opportunities for marketing innovation. Justify this statement using examples
What will be an ideal response?
Answer the following statements true (T) or false (F)
1. A strategic organizational behavior approach is closely related to human capital. 2. A strategic organizational behavior approach is based on the idea that goods are the key to productivity, competitive edge, and financial success. 3. When Mary motivates her team with a new reward system, she is engaging in the management function of organizing. 4. Manufacturing equipment and supplies are examples of intangible resources. 5. Value, rareness, and importance are all part of human capital.
In the work plan for a report, the problem statement should _____.
A. provide background information on the report topic B. include the credentials of the report writers C. describe the purpose and scope of the report D. clearly and succinctly define the problem