In the _______________ of an organizational crisis, organizational members can work to prevent or prepare for possible problems.  

Fill in the blank(s) with the appropriate word(s).


precrisis stage

Communication & Mass Media

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Which of the following is NOT a problem with patient communication?

A) being forthright with why the patient is there B) not telling one?s physician what supplements and vitamins a patient is taking C) patient fear of communicating with a physician D) perceived quality of medical care

Communication & Mass Media

When we regard something as real when it is not, we have done what?

a. reified it b. operationalized it c. conceptualized it d. defined it

Communication & Mass Media

All of the following influence your choice of conflict strategies, EXCEPT

A) emotional state. B) family history. C) avoidance. D) communication competence.

Communication & Mass Media

A thesis statement may change as you continue to work on and develop your speech

Indicate whether the statement is true or false

Communication & Mass Media