A nurse manager wants to make the pediatric clinic a more family-centered health-care setting. Which of the following actions by the nursing staff would best meet this goal?
A.
Encourage family members to be present in the exam room and to ask questions.
B.
Incorporate the use of a community health map for all new patients in the clinic.
C.
Recognize family members as experts on their child and incorporate them in decision making.
D.
Use evidence-based practice to develop policies and procedures used in the clinic.
ANS: C
The role of the family-centered nurse is to facilitate and assist the family in making informed choices that lead to the outcome the patient and family desire. This requires the nurse to give up the paternalistic role of authority on health care. The family knows the child best and should be assumed to make decisions that are in the best interests of both child and family. The other options are all good interventions, but are too limited in scope to be the best way to create a family-centered environment.
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