Ineffective patient education communication techniques include all of the following EXCEPT
defending
advising
changing topics
accepting
criticizing
accepting
Rationale: All options are ineffective communication techniques except accepting, which is affirming the client's perceptions, feelings, and comments through eye contact and nodding.
You might also like to view...
A Stage ____ decubitus ulcer is characterized by full thickness skin loss involving the muscle and bone.
A. Two B. Three C. Four D. Five
Which of the following types of drug recalls does NOT involve harm to an individual?
Class I Class II Class III Class IV
Which of the following statements is false regarding the goal of security related to protected health information?
To ensure the information to be available, provided correctly, and in a timely manner To protect the informational privacy of patient-related data To ensure the integrity of the information To maintain patient confidentiality
When sport leagues and team owner become monopsonies it means that they are
A. the only buyer of athlete labor. B. create new forms of capital in a city. C. the major supporter of art museums in a city. D. governed by anti-trust laws to an extreme degree.