Both open-end and closed-end leases have fixed monthly payments
Indicate whether the statement is true or false
TRUE
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An increase in interest rates
A. decreases the M2 money multiplier. B. decreases the ratio of excess reserves to transaction accounts held by banks C. increases the money supply for a given amount of monetary base. D. increases the ratio of excess reserves to transaction accounts held by banks
Handwritten thank-you notes appear more personalized and sincere than typed thank-you notes
Indicate whether the statement is true or false
Which of these statements about inventory management is BEST?c
A) Spot stock warehouses are more useful with less inventory in the system. B) A system using air transportation experiences higher costs due to higher levels of inventory. C) Cross-docking facilities don't need to match incoming and outgoing demand since they typically retain much of their inventory for a week or longer. D) A system using water and rail transportation tends to have higher levels of inventory.
Which of the following customer service media is not considered a "listening tool" in use on the Internet?
A. an e-mail message B. Twitter C. Facebook D. a blog