Which of the following statements is correct?
A) The three most critical items that should appear on all technician documents are the make, model, and
serial number of the unit serviced.
B) Documents completed by a technician cannot be used in legal proceedings.
C) The customer?s signature on a service ticket is of very little importance.
D) Past service documentation is of little or no value when a system begins having performance problems.
Answer: A
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