Shalla is well informed on current events and issues. What impact will this have on

her ability to listen effectively?

A) It will impact her ability negatively, as she will become more prone to daydream
about tangential matters rather than listen.
B) It will impact her ability positively, as she can better assess the quality of the
message and pose thoughtful questions.
C) It will essentially have no impact since what she will encounter in a speech is
different than what she will encounter in media reports.
D) It will impact her ability negatively, as she will be less inclined to listen to others
due to thinking that she is sufficiently informed already.


B

Communication & Mass Media

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