A good CRM system requires a closed knowledge management loop which consolidates, analyzes and shares the customer information

Indicate whether the statement is true or false


TRUE

Business

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Bing's Export Co purchased a new delivery truck at the beginning of 2015 . The truck has a cost of $37,000, an estimated life of 5 years, and an estimated residual value of $7,000 . A full year's depreciation expense is to be recorded in 2015 . The truck was driven 20,000 miles during 2015 and 24,000 miles during 2016 . The number of expected miles over five years is 100,000. Refer to information

about Bing's Export Co Bing's Export Co wants to use the depreciation method that will result in the highest depreciation expense for 2015 . Which method should be used? a. straight-line b. units-of-production c. double-declining-balance d. all methods create the same income in 2015

Business

During the development of commercial law centuries ago, businessmen throughout England and Europe:

a. settled disputes in trade organizations rather than in civil courts. b. relied on a body of rules which became known as the lex mercatoria. c. began to treat their own customs as law. d. All of the above.

Business

Describe two torts that involve defamation of character. Which is easier to prove? Why?

Business

The number of customers served per unit of time is called ______.

a. service rate b. service time c. arrival rate d. interarrival rate

Business