The 1970s saw an increase in confrontations between management and labor due to worker dissatisfaction with repetitive and narrowly defined jobs as well as work line speedups and confrontational discipline.

Answer the following statement true (T) or false (F)


True

Business

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The spontaneous trait transfer concept suggests that when someone calls another person dishonest, other people tend to remember the speaker as also being less than honest

Indicate whether the statement is true or false

Business

This question contains multiple parts; be sure to answer each. First, explain the difference between motivating factors and hygiene factors in Herzberg's theory of motivation. Give examples of each, preferably from your own experience. Next, imagine that you manage the customer-service department of WebCast, a company that provides TV, telephone, and Internet service to households in the northern part of your state. How would you use Herzberg's theory to motivate your crew of installation experts, who go to people's homes and set up their TV/phone/Internet service?

What will be an ideal response?

Business

Which of the following is NOT a traditional or linear approach to ordering material?

a. Chronological order b. Spatial order c. Cause-and-effect order d. Configural order

Business

Under the periodic inventory system, the return of goods to the supplier is recorded with a debit to Purchases Returns and Allowances

Indicate whether the statement is true or false

Business