When using punishment, a manager should   

A. ignore undesirable behaviors.
B. save reprimands until the end of the workday, or preferably before a weekend.
C. do it in conjunction with positive reinforcement.
D. make sure that other employees witness the punishment.
E. punish even minor infractions, to appear consistent.


C. do it in conjunction with positive reinforcement.

As a manager, you should combine punishment and positive reinforcement. If you're reprimanding an employee, be sure to also say what he or she is doing right and state what rewards the employee might be eligible for.

Business

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A. eXtensible Basic Reporting Language. B. eXtensible Book Reporting Language. C. eXtensible Business Reporting Language. D. eXtensible Behavioral Reporting Language.

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Claire’s boss attempts to influence her by providing relevant resources and assistance. Her boss is using which influence tactics?

A. collaboration B. legitimating tactics C. consultation D. rational persuasion

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Increases in discretionary income can occur as a result of all of the following EXCEPT:

A. a decrease in taxes. B. an increase in interest rates. C. a decrease in housing costs. D. an increase in gross income. E. an increase in disposable income.

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Which statement about this Gantt chart is BEST?

A) Activity a has a duration that could be as short as 1 day and as long as 10. B) Activity b probably has activity a as a predecessor. C) No progress has been made on activity c. D) Activity d is the longest activity.

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