The nurse is teaching assertiveness training to a client with anger-management issues. Which instruction would the nurse give for helping the client assertively confront someone?
A. Emphasize how much you like the person but insist that the other person make the changes you need.
B. Tell the person that the behavior has become intolerable for you and that the behavior must be changed immediately.
C. Demonstrate that you understand how the other person feels but state that you still expect the other person to make the changes you need.
D. Ask for private time to talk and point out the facts without being accusatory, then determine areas of mutual misunderstanding and request the changes you need.
Ans: D. Ask for private time to talk and point out the facts without being accusatory, then determine areas of mutual misunderstanding and request the changes you need.
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