Total quality management (TQM) is best described as
A. a customer-focused management philosophy
B. a theory that employees dislike work
C. a philosophy that employees will excel when they feel a sense of fulfillment at work
D. an employee-focused management philosophy
Answer: A
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A combat veteran's wife has summoned 911 after her husband suddenly became confused and agitated. She states that he takes several mood stabilizing drugs and has a history of traumatic brain injury (TBI) from an improvised explosive device (IED) while on tour in the Middle East. There is no other medical history. In the bedroom, the patient is staring at you with a face that appears angry. Your
initial priority in the care of this patient would be to: A) recognize post-traumatic stress disorder and check a blood sugar. B) gather and identify the medications taken by the patient. C) recognize post-traumatic stress disorder and prepare for immediate transport. D) establish a rapport with the patient and ensure personal safety.
Which of the following burn classifications describes a first-degree burn?
A) Superficial burn B) Full-thickness burn C) Partial-thickness burn D) Second-degree burn
A subpoena duces tecum is issued for medical records of a patient who is suing the physician for malpractice. Which of the following is a guideline for sending this information?
A. Verify that the patient named was not a patient of the physician. B. Notify the insurance company. C. Finish updating the record. D. Review the record closely for any incriminating information and delete incriminating information. E. Offer sworn testimony regarding the record if instructed to do so by the court.
What is Blepharoplasty?
a. A cosmetic surgical procedure for vision impairment. b. A surgical procedure for drooping eyelids. c. A surgical procedure used to correct cleft palate. d. A cosmetic procedure to correct fine lines and wrinkles.