Which of the following steps will help service firms to increase their quality control?
A) standardizing the service-performance process
B) providing complementary services to customers
C) giving personnel authority in handling situations
D) adopting differential pricing
E) cultivating nonpeak demand
A
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Green marketing is the development and promotion of products that are environmentally safe
Indicate whether the statement is true or false
Ricardo's model of comparative advantage assumed all of the following EXCEPT
a. trade is balanced, thus ruling out flows of money between nations. b. firms make production decisions in an attempt to maximize profits. c. free trade occurs between nations. d. labor is immobile within a country, but is incapable of moving between countries.
The cost of capital used in capital budgeting should reflect the average cost of the various sources of investor-supplied funds a firm uses to acquire assets.
Answer the following statement true (T) or false (F)
Identify a benefit of outsourcing.
A. It enables a firm to develop the ability to perform processes previously performed by other firms. B. It frees people, money, and other resources to be employed in profitable ways. C. It gives a firm more control over its value chain. D. It simplifies the value chain.