Answer the following statement(s) true (T) or false (F)
21. The starting point of any organization is a vision.
22. The environment of an organization is made up of all external factors that have the potential to affect the organization.
23. An organization’s environment is all the factors inside the organization that have the potential to affect it.
24. The environment can be classified into two categories, known as general and basic environments.
25. Environmental uncertainty is the main reason why enacting and defining the environment is so difficult.
1. True
2. True
3. False
4. False
5. True
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Which of the following statements regarding contingencies is true?
a. Contingencies that are probable and not estimable appear on the balance sheet. b. Contingencies that are probable and not estimable are disclosed in the notes to the financial statements. c. Contingencies that are remote but estimable are disclosed in the notes to the financial statements. d. Contingent assets are recorded on the balance sheet, but not in the notes to the financial statements.
The purpose of capacity control is to ______.
A. achieve as balanced a workload as possible among the various work centers B. ensure there is no shortage or surplus of inventory C. ensure there is no stock-out or excess of finished goods D. ensure excess capacity is productively used and not wasted
When Joe asked Lauren to complete her self-evaluation, she only commented on the positive things she had accomplished over the past year, even though she had made some significant mistakes during the first six months. Which perception bias is she showing?
a. frame of reference b. “like me” assumption c. selectivity d. expectations
For service desks that use e-mail as their primary communication channel with customers, e-mail management systems enable them to efficiently manage high-volume chat, e-mail, and Web form messages.
Answer the following statement true (T) or false (F)