_____ justice involves people’s perceptions of how fair the organization’s
processes are as the organization carries out tasks and achieves goals.
A. Interpersonal
B. Informational
C. Procedural
D. Distributive
C
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You have listened to your client describe being abandoned by her parents at an early age and want to make sure you are conveying empathy to her. Which of the following is the best way to ensure that you are empathizing?
A. imagining how you would feel if you had had the client's experiences B. trying to feel the same things as the client is feeling C. considering whether you have had any similar experiences yourself D. make sure that you understand all of the details of her story
American social welfare policy relied strongly on the cultural backgrounds of people of color.
Answer the following statement true (T) or false (F)
Research indicates that compared to Caucasians, Latino adolescents, specifically Mexican-Americans, are at higher risk of
a. Delinquency, depression, and suicide. b. A range of mental health disorders. c. Anxiety and depression. d. Conduct disorder and Oppositional Defiance Disorder.
When service delivery begins, the case manager's tasks are:
A) identifying who will provide services, and when services will be provided.? B) ?assessing the process, outcomes, and quality of the process. C) ?providing services or monitoring service delivery. D) ?determining eligibility for services or making referrals.