What is the fourth step of the CompTIA 6-step troubleshooting process?
A. Identify the problem
B. Establish a theory of probable cause
C. Establish a plan of action
D. Document findings
Answer: C. Establish a plan of action
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Worksheet ____________________ typically contain items analogous to items in a list.
Fill in the blank(s) with the appropriate word(s).
Adobe Extension Manager is accessible from the ____ menu.
A. Help B. Web C. Resources D. Download
If you remove hidden worksheet with the Document Inspector, the data is not lost and you do not have to make a copy of the workbook
Indicate whether the statement is true or false
COGNITIVE ASSESSMENT What type of technician possesses general knowledge that enables them to work with a variety of devices from different manufacturers?
A. web B. technology service C. database D. administrator