Which statement is true about the outcomes of high-performance work systems?
A. The outcomes of high-performance work systems include high employee turnover.
B. Sales revenues increase the outcomes of high-performance work systems.
C. The outcomes of each employee contribute to a system's overall high performance.
D. Incentives provided to each employee play a big part in contributing to outcomes.
E. Clients are the main force that drives the outcomes of a high-performance work system.
Answer: C
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Payroll reports may be provided to all of the following except:
a. unions b. employees c. government d. customers
Yield management systems are used to:
a. determine the availability of product substitutes in industries that are experiencing rapid change. b. profitably fill unused capacity by using complex mathematical systems. c. predict necessary service levels required to achieve revenue goals. d. determine whether it is financially more feasible to buy a new product or repair a broken one.
Keeping an electronic calendar
a. can replace your To-Do list. b. can prevent the spread of a virus. c. offers many time-saving options. d. none of these choices.
Which of the following is NOT a reason to consider producing in-house?
a. Protect proprietary technology b. Better quality control c. Use of idle capacity d. Too many competent suppliers