When talking to someone, Millie automatically adjusting her body position to reflect that of a person with whom one is talking. This adjustment is known as ______.
A. hand gestures
B. mirroring
C. submissiveness
D. dominance
B. mirroring
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Tina, an HR manager, and her staff devote long hours to planning and running a "benefits fair," where employees can view displays and ask questions about the various parts of the company's benefits package. The following week, the marketing manager asks if the effort was worthwhile. Tina says it was. What is the most likely reason for Tina's opinion?
A. It lowered the cost of providing benefits, because employees know what to sign up for. B. It increased employees' happiness and job commitment, so they are more fun to be around. C. It increased employees' commitment to saving for retirement, so they won't need Social Security. D. It lowered the cost of communicating with employees, because now the company doesn't need to use printed media. E. It increased employees' commitment and satisfaction, so they contribute more to the company.
Which of the following statements is not true of defining the major issues related to achieving the goal, step two in the planning process?
A. Single-issue negotiations tend to dictate integrative negotiations. B. Some negotiations may consist of only a single issue and other negotiations are more complex. C. This step begins with an analysis of the key issues to be discussed in the negotiation. D. The number of issues affects strategy.
CFSCM stands for ______.
A. collaboration-focused supply chain management B. customer-focused supply chain management C. communication-focused supply chain management D. company-focused supply chain management
Efforts to reduce the environmental effects of transporting usually increase the firm's distribution costs.
Answer the following statement true (T) or false (F)