Answer the following statements true (T) or false (F)

1. A large organization with a strong culture is immune to developing subcultures.
2. Beliefs, values, and norms are important even though they are not part of the organization’s culture.
3. A strong culture can even serve as a substitute for such management controls as policies, procedures, and managerial directives.
4. A norm is a subtle but spoken standard of behavior that defines how employees should act toward guests.


1. False
2. False
3. True
4. False

Business

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Fill in the blank(s) with correct word

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