The organizational hierarchy is used in which of the following situations? (Select all that apply.)
a. A staff member is observed taking money from a patient's bedside table.
b. A staff member is found to be drinking alcohol while at work.
c. A nurse refuses to care for a patient re-ceiving peritoneal dialysis because he has not been trained on this procedure.
d. A nurse refuses to be floated to the ICU while still in orientation.
e. A nurse fails to respond to repeated re-quests by the UAP to check on the condi-tion of a patient.
ANS: A, B, E
Options A, B, and E are correct because inappropriate actions by staff are managed by the hier-archy of any organization. Options C and D are incorrect because they are scenarios requiring ac-tions not relegated to the hierarchy of the organization.
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