An ICU manager has noted increased tension amongst her staff. The manager believes staff are aware of the source of the tension but is not completely sure. What would assist this manager in determining what has caused the tension on the unit?
1. Rotate staff to leadership positions.
2. Survey staff to determine what is causing the tension.
3. Take a client assignment to determine what is causing tension among the staff.
4. Arrange for human resources to meet with staff.
2
Explanation: 1. Surveying the nursing staff will allow nurses the opportunity to inform the manager of
concerns and possible solutions to decrease the tension on the unit. Although rotating staff to
leadership roles, taking a client assignment, and arranging a meeting with human resources
may help the situation they do not allow the manager to assess what is causing the tension.
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