Sandra is the team lead for a social work department. Recently, the hospital has had several unexpected patient deaths, which appear to be due to poor care provided by the organization. The hospital is concerned. In the past, Sandra worked at a hospital in which all staff members continually engaged in activities that evaluated and improved the quality of services. Sandra suggests to administration that they bring this same system, ___________________, to the hospital.
a. Six sigma
b. Systemness
c. Continuous quality improvement (CQI) or total quality management (TQM)
d. Root cause analysis
Ans: c
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Deception may be considered ethical if:
A. the information acquired in the end is known to be very valuable. B. the researcher can be reasonably confident that the participants will not suffer long-term damage. C. the deception is deemed relatively harmless and there is no alternative non-deception method that can be used. D. the clients never know they are being deceived.
A social worker employed in a hospital is asked to use a SOAP format in a client's record. In this format, the "A" stands for:
A. Action plan B. Assessment C. Active treatment D. Adjustment to services needed
Clients may not cooperate during the action phase because they are conflicted about really wanting to change their behavior
Indicate whether the statement is true or false
In 2008, _____ was arrested by the FBI and charged with securities fraud after his investors lost $50 billion
A) ?Bernard Madoff B) ?Ivan Boesky C) Charles Ponzi D) ?Arthur Anderson