Matthew is a training and development manager who has been asked by the Rotary Club to speak at one of their meetings about trends in corporate training. However, since he is currently conducting an important staff development program, his schedule is very busy and he must refuse the invitation. What would be the best way to end his message declining the request?

a. Again, I am very flattered by your request.
b. I apologize that I am so busy right now, but perhaps early next year I can speak to your group.
c. I'll call you if I have a change in schedule that would accommodate your timeframe.
d. My associate, David Freel, has extensive experience and would enjoy speaking to your group. Please feel free to contact him at 469-8000.


D

Business

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