Molly believes that her parents and relatives really want her to purse a medical degree. This is an example of?
a. belief
b. injunctive norm
c. descriptive norm
d. persuasive influence
b. injunctive norm
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Emotional communication and communicating emotionally are the components of ______.
a. emotional contagion b. emotional effects c. emotional expression d. emotional afterglow
One aspect of creating a supportive communication climate is to try and understand the other
person's point of view. This is A) sympathy. B) passive listening. C) strategy. D) empathy.
Sam is giving a presentation about the best way to save money for college. He has chosen to use a bar chart comparing the cost of community college with a four-year college
His selection of a bar chart represents which of the design principles for presentation aids? a. Preview and Highlight b. Headline Your Visuals c. Exercise Restraint d. Choose Readable Type and Suitable Colors e. Use Appropriate Graphics
When plaintiffs in trespass cases are unable to show they were actually harmed, courts have traditionally awarded
a. presumed damages. b. special damages. c. nominal damages. d. punitive damages.