If you do really well on a test, you credit your preparation, but if you do poorly, you blame the noise in the classroom. This is an example of what attribution error?
A. Controllability
B. External locus
C. Fundamental attribution
D. Self-serving bias
Answer: D
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Your friend Caitlyn is telling you about her boyfriend Roberto. She tells you that she feels very close to him but isn’t sure if she’s in love. Use your knowledge of the triangular theory of love to advise Caitlyn on whether she feels love for Roberto.
What will be an ideal response?
When during the mediation process, you call Tatiana and the Jane to caucus, you communicate differently. What is the central characteristic of your communication during caucus?
Tatiana and Jane have been friends for many years. One day, Tatiana decided to sell her two-year-old car, and Jane told her she would like to buy. The car appears to be in excellent condition, as indicated by Tatiana. They agree on the price ($12,000) and in the payment plan (monthly payments of $1,000 for 12 months). Since the car is still under manufacturing warranty, it was transferred to Jane as part of the agreement. To complete the purchase, they took the car to one of the manufacturer’s approved auto shops to be checked, where they were told the car was in good condition besides the normal use. After two months with the car, Jane noticed there was a problem with the transmission. She took it back to the same shop, and was told they would need to work on the transmission, which would cost her about $1,200. This repair was not covered by the warranty, so Jane decided to ask Tatiana to pay for it, who replied indicating she did not know about it and that she would not pay. However she offered Jane a contribution of $200 to help with the repair cost because they were close friends. Jane refused and told her she would take her to court. Instead, they are headed for mediation to solve this dispute. a. You emphasize the advantages of the other disputant proposal. b. You use more complex communication with the parties. c. You become more a coach or teacher. d. You provide each disputant a settlement option you consider most viable
Define and give an example of public communication
What will be an ideal response?
The Blake and Mouton model
a. is a managerial grid. b. deals with the trait approach. c. is task- and relationship-oriented. d. holds team leadership as a theoretical ideal. e. a, c, and d