What is the purpose of the assessment phase of training?
A. To establish indicators of success in training as well as on the job
B. To design the environment to achieve the objectives of the training program
C. To define what it is the employee should learn in relation to desired job behaviors
D. To choose methods and techniques carefully and deliver them systematically
Answer: C
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A. competitive advantage. B. self-evaluations. C. customer service. D. employee retention. E. productivity.
The sales organization is interested in volume, not profits
Indicate whether the statement is true or false
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Indicate whether the statement is true or false
The ______ is the foundation of the other four steps in the strategic planning process.
a. criteria b. vision c. mission d. objectives