Pandora is an Internet-based music discovery service that helps its customers find and enjoy music that they like. A customer can create up to 100 unique "stations" by identifying favorite songs or artists and then Pandora's expert system analyzes what they like and provides suggestions based on this analysis. Pandora is using ________ to develop and maintain customer relationships.
A. Structural bonds
B. Niche marketing
C. Focused marketing
D. Customization bonds
E. Social bonds
Answer: D
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