Empathy is associated with which of the three competitive priorities?
a. Cost
b. Quality
c. Customer service
d. Empathy is not associated with any of the three competitive priorities
c. Customer service
You might also like to view...
Would-be franchisors ask all of the following questions except one before expanding overseas:
A) How tough is the local competition? B) Does the government respect trademark and copyrights? C) Can profits be easily repatriated? D) Can products be easily counterfeited? E) Is commercial space available?
A Scanlon plan is a type of ______ compensation plan.
A. pay-for-knowledge B. gainsharing C. benchmarking D. pay-for-performance E. profit-sharing
The Nordic Europe leadership profile places low importance on which two global leadership behaviors?
A. participative and self-protective B. autonomous and charismatic/value-based C. self-protective and participative D. humane-oriented and self-protective
Maybe you can ________ the amount you contribute to your 401(k)
a. raise b. rise