Answer the following statements true (T) or false (F)
1. The research is clear: high performance work systems such as quality circles, job rotation, teams, and total quality management decrease absenteeism and turnover and increase company profits. 2. American lean production practices are similar to those used in Japan in that decision-making is decentralized to give workers a greater say in what ultimately gets decided.
3. The constant drive to achieve reduced inefficiencies through lean processes has been called, "management by stress" by critics of the lean production philosophy.
4. In Saturn's self-directed work teams, teams of 6-15 union employees were empowered to make business decisions about business planning, technology, pricing, and new product development.
5. The Saturn plant in Spring Hill, Tennessee, is an example of the successful implementation of self-directed work teams in a traditional scientific management-based industry.
1. FALSE
2. FALSE
3. TRUE
4. TRUE
5. FALSE
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Indicate whether the statement is true or false
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Fill in the blank with correct word.