The textbook discusses a simple listening model with three steps. The first, ________, means to
focus on others rather than yourself. The second, ________, means to pay attention to the
nonverbal messages of the other person.
The third, ________, means to understand both the
details and the major ideas of the speaker.
Fill in the blanks with correct word
stop; look; listen
You might also like to view...
If during a discussion among members of a small group, someone continually maintains that a particular issue can only be resolved by implementing one method, even though her fellow members suggest several solutions, then that group member is guilty
of using which type of fallacy? a) Either/o b) Causal c) Hasty generalization d) Red herring
Which of the following is a characteristic of an assertive communication style?
a. It is adopted by people who feel defensive. b. It is highly valued in countries that follow collectivist cultures. c. It leaves a partner hurt, confused, and startled. d. It is healthy as it demonstrates respect for a partner.
The chairperson of a meeting should do all of the following EXCEPT
a) notify everyone who should attend. b) prepare for participation in the discussion. c) distribute minutes and reports after the meeting. d) keep the group focused on the task. e) take minutes during the meeting.
The Office of ________ was created as part of the Open Government Act of 2007 to serve as an ombudsperson and to mediate FOIA disputes as a nonexclusive alternative to litigation.
What will be an ideal response?