What is the customer service objective that involves ensuring customers can depend on receiving a good or service within a stated lead time and that there will be no problems with the order?
A. timeliness
B. consistency
C. order
D. ease of doing business
E. reliability
Answer: E
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An example of an individual factor that could impact political behavior in organizations is the ______.
A. culture of the organization B. mission statement of the company C. mission of the department in question D. personality of the manager
Government stability has to do with
A. a commitment to military strength. B. democratic processes and free elections. C. leadership that listens to citizens and responds to their needs. D. policies that are permanent or change gradually.
Answer the following statements true (T) or false (F)
Agency theory explains that firms have an incentive to report voluntarily to the capital market because they are competing for risk capital.
What factor improves the effectiveness of union bargaining across national borders?
a) Different goals in each subsidiary b) A range of union structures c) Operating in different legal environments d) Ability to send aid to workers in other countries