Use the previous scenario – You are developing a program logic model for an e- learning curriculum to be used by new call center agents as part of their orientation program. Insert each of the following items under the appropriate category of the program logic model in the table.
? A learning management system
? # of e-learning courses developed
? E-learners’ course test scores
? Designing scenario-based e-learning courses
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A University of Southern California study of nearly 200 organizations during the last recession underscored the ________
A) fragility of public relations in tough economic times B) resiliency of the public relations and communication functions C) fact that public relations cannot cover up for poor performance D) growing interdependence of public relations, advertising, and marketing
Which of the following provides savers with a secure place to invest funds and offer both individuals and companies loans to finance investments?
A) investment banks B) securities exchanges C) mutual funds D) commercial banks
Which of the following are important decisions that an employer must make regarding its payroll procedures? (Select all that apply.)
A) How often to pay employees B) How to handle pay advances C) How many employees to hire D) Which employee benefits to offer
Which of the following statements is true about task analysis?
A. The relative importance of tasks can be assessed easily. B. It cannot be validated by observation. C. It is characterized by a high degree of involvement. D. The tasks can be identified precisely.