The nurse understands that good communication is an important part of health care because:
1. Customer service has become an important part of health care.
2. It will increase length of hospitalization.
3. Patients like to talk to their caregivers.
4. It prevents eye contact miscommunication.
1
Rationale 1: Customer satisfaction is often determined by taking time to communicate with clients effectively on first contact.
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A nurse at a long-term care facility is conducting a medication reconciliation for a man who has just moved into the facility. The man is currently taking clopidogrel (Plavix)
The nurse is most justified is suspecting that this man has a history of A) hemorrhagic cerebrovascular accident. B) hemophilia A. C) idiopathic thrombocytopenic purpura (ITP). D) myocardial infarction.
The parents have requested to be present during their child's procedure. How should the nurse plan for this request?
1. Explain in detail, using medical terms, what will occur. 2. Explain to the family that it is not permitted for family members to be present. 3. Prepare family members for what they should anticipate and what is expected of them. 4. Prepare the family to speak with the physician.
Using a pneumatoscope, the nurse discovers that a patient's tympanic membrane (TM) does not move. The nurse would conduct further assessment for which condition?
1. Rupture of the TM 2. Fluid behind the TM 3. Presence of an umbo 4. Nystagmus
A child with pertussis is in the catarrhal stage of the disease. The pediatric nurse knows that in this stage, symptoms experienced include:
Select all answers that apply. A) nasal congestion. B) conjunctival suffusion. C) intense whooping cough. D) chronic cough lasting weeks.