Describe the purpose of on-the-spot interventions. Illustrate it with an example
What will be an ideal response?
When messages lack clarity, they may lead to a further breakdown in communications. You can intervene in these situations by using the technique of on-the-spot interventions. When using this technique, you coach family members to formulate clear messages that express their feelings and needs, as illustrated in the following exchange. It begins with a message from a wife who is seeking positive feedback from her husband, but what she wants from him is unclear.
Ruth [to husband]: I worked really hard at picking up around the house before people arrived, but the only thing you noticed was what I had not done-like the comment you made about fingerprints on the bathroom door.
Carl [to Ruth]: Well, let's face it, the fingerprints were there, as you yourself admitted.
Social worker: Carl, Ruth was expressing what is important to her in the relationship, and I don't want her point to get lost in an argument. Ruth, think for a moment about what you said. What is it you are asking of Carl?
Ruth [after pausing]: Do you mean his not noticing what I do?
Social worker: In a way, yes. Would you like Carl to let you know you're appreciated for what you have done?
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Joe is the bartender at the local pub. Many of his patrons talk to him about their problems, especially those they have at work and with their families
Joe not only practices good listening and clarifying skills, but informs his patrons of local resources for assistance. In the area of human services, Joe is known as: a. A sub-specialist. b. An interference. c. A professional. d. A parahelper.
Which of the following statements is false?
a. The quantity of sleep matters more than the quality. b. The amount of sleep that is normal for different individuals can vary. c. It is possible to get more sleep than you need. d. Most people experience difficulty in falling asleep at least occasionally.
HIV/AIDS victims have invoked ____________ to fight discrimination in housing and employment
A. the Civil Rights Act of 1964 B. the Ryan White Care Act C. the Public Health Act D. the Americans with Disabilities Act of 1990
Head Start:
a. Employs few human services workers. b. Provides education for economically deprived preschoolers. c. Does not run parent-education programs. d. Was begun during President Obama's administration.