A _______ contains names of key contacts, their direct mail and e-mail addresses, corporate locations, and Web-site information, plus limited descriptive information on each competitor in the defined market

a. customer relationship management (CRM) system
b. customer database
c. market database
d. prospecting plan


c

Business

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The demand for an industrial product is derived from underlying consumer demand

Indicate whether the statement is true or false

Business

Environmental laws imposed by the government may at times create new business opportunities

Indicate whether the statement is true or false

Business

Applying the trait approach to 21st century leadership ______.

A. lacks credibility B. helps us understand behaviors of leaders C. informs that leader’s traits are a part of leadership process D. tells us which traits are important in which contexts

Business

In an undisguised survey, the respondent is identified

Indicate whether the statement is true or false

Business