Many customers shop at Organic Foods because of the employees' extensive product knowledge. In a SWOT analysis, the employees' high levels of product knowledge are an example of the company's
A. strengths.
B. threats.
C. weaknesses.
D. opportunities.
E. intelligence.
A. strengths.
Strengths are inside matters; they are the skills and capabilities that give the organization special competencies and competitive advantages in executing strategies in pursuit of its vision. Strengths could be work processes, organization, culture, staff, product quality, production capacity, image, financial resources and requirements, service levels, and other internal matters.
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What will be an ideal response?