A young son was so physically fidgety that his mother was seriously embarrassed by his inability to be quiet and involved in the interview. Which of the following comments by the nurse would be the most helpful?
a. "Isn't it marvelous how much energy your son has?"
b. "Is there something your son could be doing for you that would use some of that energy?"
c. "Is your son always so fidgety? Have you discussed his behavior with his pediatrician?"
d. "Why don't you let your son go to his room until we're finished?"
ANS: A
Sending the son to his room might be seen as punitive and would remove him from being informed about interventions planned and decisions made. A compliment reinforces family strengths and tends to further progress toward open trusting relationships. The comment took a flaw (physically fidgeting) and reframed it as an asset (high energy).
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