The major difference between the Internet and the World Wide Web is based on _____
a. the faster speed of the Internet
b. the regulated nature of the Internet
c. the audio-visual capability of the World Wide Web
d. the free nature of the Internet
c
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In the 3-Stage Approach for Generating Organizational Change, when a leader takes steps to make sure that the new behaviors and processes are firmly embedded into the organization, this is known as ______.
a. unfreezing b. changing c. removing obstacles d. refreezing
Which of the following is an example of an organization's customer-related objective?
A) maintaining positive cash flow to survive double -dip recession B) increasing preference of our brand over brand Z, for target market X, from 22% to 33% by end of calendar year C) increasing the portion of the market controlled in new market Y from 0% to 12% within one year D) improving recommendations rate from 40% to 75% of customers surveyed, by end of year
In the 5Ss, items identified as unnecessary and thus removed from a workplace would be included with which S?
MicroWare hosts a Web site that advertises its software products, features upgrades and "patches" for its existing software products, and accepts orders for the products from consumers throughout the world. Mary, who owns and operates Business Records, Inc,, a small bookkeeping and payroll business in Colorado, orders from the Web site a copy of MicroWare's Office Books software. Office Books is designed to help accountants and bookkeepers keep accurate business records. When Office Books is found to have a defect in its calculating program, MicroWare offers a patch on its Web site to fix the problem. Mary has already lost several customers because of the miscalculating defect, however, and files a suit against MicroWare in a Colorado state court. Can the court exercise jurisdiction over
MicroWare? Why or why not? What will be an ideal response?