Emotional labor is essential for high performance in certain jobs, but may result in ______.
A. cognitive dissonance
B. emotional intelligence
C. affect spin
D. stress
D. stress
Business
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Information technology impedes the turning of knowledge into routine.
Answer the following statement true (T) or false (F)
Business
________ means that the employee perceives that there is a real linkage between his or her performance and the rewards received.
A. Line of sight B. Co-dependence C. True sight D. True linkage
Business
Multiple voting is an approach to:
a. democraticize the group creativity process. b. help select from many solutions generated by brainstorming. c. generate as many ideas as possible. d. generate high quality ideas.
Business
Women and minority groups are referred to as protected classes.
Answer the following statement true (T) or false (F)
Business