During a recent budget cutting session, the finance manager at Eastern Shore Bank proposed eliminating the marketing research budget. You are the marketing director. What general arguments would you use to defend expenditures on marketing research?

What will be an ideal response?


The three general benefits of marketing research are:
It reduces uncertainty associated with decision making. Without marketing research, what information would be available for management to use in making major decisions? 
Marketing research provides a critical link between the bank and the banking environment. How would the bank keep track of and anticipate changes in the marketing environment? 
Marketing research is often used to monitor competitors. To survive and prosper, Eastern Shore Bank needs to know what competitors are doing.

Business

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