Mark heard a great joke about a computer network administrator. He decided to use it in his speech on financial aid as a way to get the audience warmed up
When he gave his introduction, he noticed that his audience looked somewhat confused when he previewed his main points. What tip for using humor did Mark fail to follow?
a. Use humor to make a point.
b. Make yourself the butt of the joke.
c. Use cartoons or quotes, but not stories.
d. Use humor in the body, but not the introduction.
a
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The proverb, "Do not judge another before you walk a mile in her or his shoes" is an example of
a. emotional intelligence. b. sympathy. c. the listening process. d. empathy. e. None of the above
Using a film that has been screened in class, discuss the difference between Rick Altman's concept of semantics and syntax
What will be an ideal response?
At which stage of Bill Rawlin's model do people begin to think of themselves as friends or as becoming friends?
A) friendly relations B) moving toward friendship C) nascent friendship D) stabilized friendship E) warming friendship
How is the current demographic diversity of business employees in the United States different from the past?
A. They are less likely to be females. B. They include a shrinking number of disabled employees. C. They are more ethnically diverse. D. They are younger.