What should the consultative salesperson do when the prospect says, "Are you telling me that your packaging will protect my fragile products better than your competitor's can?"
A. conduct an unplanned needs assessment
B. handle the question as an objection
C. immediately leave the prospect's office
D. ask for referrals
E. modify his or her sales proposal
Answer: B
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Which of the following is not a major strategic or tactical area where companies typically seek operations consulting?
A. Refocusing existing facilities B. Adding new plants C. Refurbishing an existing facility D. Expanding an existing plant E. Locating new plants
Short-term investors are usually more interested in current income than capital gains
a. True b. False Indicate whether the statement is true or false
The total of all outputs produced by the transformation process divided by the total of the inputs is
A) utilization B) greater in manufacturing than in services C) defined only for manufacturing firms D) multifactor productivity E) none of the above
On December 31, 2015, the net assets of Martinez Manufacturing amounted to $40,000. Net income calculated by using the financial capital maintenance concept amounted to $12,000. During the year, additional common stock was issued for $8,000, and $5,000 of dividends was paid. The net assets at January 1, 2015, amounted to
A. $31,000. B. $37,000. C. $20,000. D. $25,000.