Which is true about 24x7 support?
A. Service desk analysts must be on-site at all times to quickly resolve incidents and service requests.
B. Service desks typically do not offer emergency support after regular business hours, as it is too costly.
C. It allows for flexible analyst schedules such as ten hour days with three days off, which accommodate different analyst needs.
D. Service desks strive to provide the same depth of support after hours as during business hours.
Answer: C
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A. 0.71 to 1 B. 1.83 to 1 C. 1.4 to 1 D. 1.93 to 1
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Indicate whether the statement is true or false
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A) Fixture that remains on the property and belongs to the landlord B) Personal property of tenant