A new mother is experiencing pain after delivering an infant with Down syndrome

Question

The staff nurse states, "I don't think she is really hurting. Let the next shift give the pain medication." The team leader notices the staff nurse looks agitated and anxious and asks about any concerns in providing care to this new mom. The staff nurse admits having a stillborn infant with Down syndrome. This is an example of which component of communication?
a. Personal perception
b. Past experiences
c. Filtration
d. Preconceived idea

Answer 1

ANS: B
Correct: With past experiences that include a variety of positive, neutral, and negative events, the influence that these experiences can and will have on communication may be positive, neutral, or negative. The importance of recognizing that any reaction from the receiver may be biased by previous experience cannot be overstated.
Incorrect:
a. Personal perception is awareness achieved through excitation of all the senses. Perceptions can be described as all that the person knows about a situation or circumstance according to what each of the senses—taste, smell, sight, sound, touch, and intuition—discovers and interprets.
c. Filtration is the unconscious exclusion of extraneous stimuli in communication.
d. Preconceived ideas are conceptions, opinions, or thoughts that the receiver has developed before an encounter takes place.