____ is a useful sales and marketing tool to help companies match customers with products they would be likely to purchase.

A. Customer service
B. Customer profiling
C. Personalization
D. Data mining


Answer: B

Computer Science & Information Technology

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Referring to the figure above, which callout points to the control used to specify the speed of the animation?

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When at the rightmost cell in a row, press the RETURN key to move to the first cell in the next row; do not press the TAB key.

Answer the following statement true (T) or false (F)

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A(n) ________ is a key that identifies the color, gradient, picture, texture, or pattern of each data series in a chart

A) legend B) label C) axis D) trendline

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A technician has been dispatched to a customer site to diagnose an issue where the computer turns off intermittently. Upon arriving at the site, the technician detects a smoke smell coming from the computer. Which of the following is the best solution?

a. Remove the side panel for proper ventilation b. Power down the system and replace the power supply c. Install an additional case fan for proper ventilation d. Power down the system and replace the CPU

Computer Science & Information Technology