Take the following scenario and use the 11 steps of the General Decision-Making
Model to work it out.
What will be an ideal response?
Craig is a licensed social worker who has been working in a level 5
emotionally disturbed (ED) program in Wichita Co., Kansas. He has held
his position in the Graves School for over three years and enjoys his work.
He works in the preschool with children three to seven years of age and
must answer to two administrators. His primary supervisor is the senior
social worker, Lori, and his second supervisor is Ted, the director of the
preschool program. Craig becomes concerned about the lack of assistance
and staffing in the three ED classrooms. He is seeing students neglected,
staff continually injured, and most infuriating, staff who are incompetent
and due to their incompetence receive more assistance in the classroom
than classrooms with more behaviorally challenged students. Craig reports
this to his social work supervisor and then to the schools head
administrator. He never once spoke with the director of the preschool
about his concerns. After three weeks of seeing no changes implemented
in the classrooms, Craig asks for a transfer to a new division in the school.
He is so upset he transfers all of his cases to 5 different social workers in
the course of 2 weeks.
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