The owners of hotels whose services are produced and consumed at the same time know that consumers do not have the opportunity to try out their service before purchasing. Many hotels use ________ to overcome the problem of inseparability of services.
A. perishability gap analysis
B. satisfaction guarantees
C. zone of tolerance allowances
D. point-of-purchase displays
E. promotional discounts
Answer: B
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There is strong evidence that there are ______ levels of voluntary turnover of repatriates once they complete their international assignments and return to the home office.
A. low B. high C. moderate D. very low
The stocks of firms that do not meet the listing requirements of stock exchanges are traded on the _____.
A. over-the-counter market B. money market C. primary market D. private-player market
Layoffs in unionized settings are usually done by inverse seniority meaning the most senior employee is laid off first because they are more likely to be able to afford it.
Answer the following statement true (T) or false (F)
A data flow has multiple directions of flow between symbols. It may flow in both directions between a process and a data store to show a read before an update
Indicate whether the statement is true or false