An example of a psychological barrier to communication is ____
A) aphasia or a speech impairment
B) the belief that illness is a punishment from God
C) a negative attitude and constant complaints
D) a foreign language
C
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You respond to a call that a man has fallen into a lake and may be injured. When you arrive, his friends have pulled him out of the water. He is unresponsive and will require life support care. You suspect a possible neck or spine injury. You should:
A. use the jaw-thrust maneuver. B. keep the patient floating in a face-up position. C. roll the patient onto his side in case of vomiting. D. use the head-tilt/chin-lift maneuver.
Compliance with decisions is much greater when ________ have had the opportunity to participate
a. physicians b. office managers c. employees d. lawyers
When do most smaller practices send out their statements?
A. Daily B. Weekly C. At the end of the month D. Whenever the medical assistant has time to prepare the statements E. Patients are allowed to request a billing time that is convenient for them
The white and outermost layer of the eye is called the
A. Vitreous humor B. Iris C. Ciliary body D. Retina E. Sclera